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ProtoCAM: Additive Manufacturing, 3D Printing and Rapid Prototyping.

ProtoCAM to Pursue ISO 9001:2015 Certification

March 28, 2019
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  • Testimonials

    • "Our first experience with ProtoCAM last month was excellent. Quoting was prompt, engineering emailed and we spoke on the phone about a potential issue with the geometry of the parts so there were no surprises, the service was fast and delivery quick, the printed parts were of excellent quality, and all of the staff I dealt with were courteous and professional. You guys knocked it out of the park!" — Chris Davenport, RPC
    • "ProtoCAM has been most helpful in responding to our needs. Their knowledge of stereolithography and CAD, and their application of these technologies has helped us reshape our ideas to reality in the shortest possible time frame." — Kenneth Raines, B. Braun Medical
    • "As an emerging 3D modeling student at DeSales University, it was an incredibly valuable opportunity to learn more about the new innovations in 3D printing technology and how ProtoCAM couples its technical expertise with artistic value such as custom finishing to deliver a final product that exceeds the client's expectations." — Austin Kaplan, Desales University
    • “ProtoCAM's best attribute is their attention to detail and customer service. Their willingness and desire to keep in touch with me is impressive, and physical walkthroughs ensure quality standards are being met.” — Todd Frick, Versatek
    • “ProtoCAM's turnaround times are exceptional, and their prices compared to others are always better. There's a lot more value added in working with ProtoCAM.” — Matthew Bellenoit, B. Braun Medical
    • "The Carbon [Digital Light Synthesis] 3D printing process was the perfect half step between late-stage functional prototyping and production. Aesthetics were crucial, and unless told otherwise, no one was able to identify the product was 3D-printed. [The process] accelerated business development and helped reduce risk as we approached tooling." — Michael DiCanzio, independent

ISO cert

Beginning April 1st, 2019, ProtoCAM is committing to maintaining ISO 9001:2015 regulations in pursuance of certification. Though we have previously exercised compliance with ISO regulations, our commitment to providing superior service and products has led us to pursue certification.

The International Organization for Standardization (ISO) is an international standard-setting body composed of representatives from various national standards organizations. The ISO 9001:2015 program specifies requirements for a quality management system when an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

ProtoCAM has implemented changes to procedures, created a revised quality manual, and standardized all operations in order to comply with ISO 9001:2015 standards. Company-wide training has included workshop walkthroughs and streamlining, departmental training, and ensuring each employee has read and is committed to maintaining all procedures in our new quality manual. As part of our reinforced compliance and pursuance of certification, Ryan Schmidt will serve as our Quality Manager, while Leslie Schmidt serves as Quality Administrator.

As ProtoCAM continues to offer its exceptional services producing prototypes and parts and further expands its capabilities to include higher production volume options, certification with ISO 9001:2015 helps to ensure part quality and prompt production for all our customers, and additionally allows us to learn and implement internal changes to better serve our customers. After following the registration and auditing procedure required by ISO, ProtoCAM expects to be fully certified in the ISO 9001:2015 program by September 2019, with full compliance effective immediately.